Return Policy
Thank you for shopping at Spartn! We are committed to ensuring your satisfaction with our products. Please review our return policy below.
Returns
We accept returns within 30 days of the original purchase date.
To be eligible for a return, items must:
- Be unused and in their original condition.
- Include original packaging.
Refunds
Once we receive your return, our team will inspect the item and process your refund.
- Refunds will be issued to the original payment method within 5 business days after approval.
- Please note that shipping costs are non-refundable.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for a new one.
- To initiate an exchange, contact our customer service team at the Contact Form with your order number and photos of the defect or damage.
Return Shipping
Customers are responsible for return shipping costs, except in cases of defective or damaged items.
- We recommend using a trackable shipping service to ensure your return is received.
How to Initiate a Return
To initiate a return, please contact our customer service team at the Contact Form with:
- Your order number.
- A brief explanation of the reason for the return.
- Any relevant photos, if applicable.
Non-Returnable Items
Certain items are non-returnable, including:
- Customized or personalized products.
- Items marked as final sale.
Please check the product description for any specific return restrictions.
Cancellations
If you wish to cancel your order, contact us as soon as possible at the Contact Form.
- Once an order has been shipped, it cannot be canceled, but you may initiate a return once it arrives.
Contact Us
If you have any questions or concerns about our return policy, feel free to reach out to us at:
- Contact Form: You can find the contact form here.
Thank you for choosing Spartn. We appreciate your support and look forward to helping you gear up with confidence!